Conectly FAQ

Welcome to Conectly — your Peer-to-Peer Realtime Chatting Web Application. Below you'll find detailed answers about messaging, calls, security, and platform functionality.

General Questions

What is Conectly?

Conectly is a modern peer-to-peer real-time chatting web app designed for instant messaging, voice calls, and video communication with low latency and enhanced privacy.

How is Conectly different?

Unlike traditional centralized platforms, Conectly emphasizes real-time peer communication, optimized data flow, and reduced delays for smoother interactions.

Is Conectly free?

Yes. Core messaging and real-time communication features are completely free. Future advanced features may be introduced optionally.

Account & Security

How do I create an account?

Register using your email and password through the sign-up page. Authentication is securely handled through modern authentication services.

Is my data secure?

Yes. Conectly uses encrypted communication protocols and secure authentication systems to protect your data.

Can I reset my password?

Yes. Use the “Forgot Password” option on the login page to receive a reset link.

Messaging Features

How do I send messages?

After logging in, open the Messages section, select a contact, type your message, and press send. Messages are delivered instantly.

Are messages stored?

Messages are securely stored to maintain conversation history and ensure continuity across sessions.

Does Conectly support group chats?

Currently focused on optimized one-to-one communication. Group features may be introduced in future updates.

Voice & Video Calls

How do real-time calls work?

Conectly uses WebRTC-based technology with real-time signaling to establish secure peer connections for audio and video sessions.

Why do calls disconnect?

This may be caused by unstable internet, expired tokens, or revoked browser permissions for camera/microphone access.

Are calls encrypted?

Yes. Audio and video streams are transmitted through secure encrypted channels.

Privacy & Moderation

Does Conectly sell user data?

No. Conectly does not sell personal data to third parties.

Who sees my online status?

Your status is visible only to authenticated users within your chat network.

How do I report abuse?

Contact support through the official support channel. All reports are reviewed seriously to maintain platform safety.

Technical Support

Which browsers are supported?

Latest versions of Chrome, Edge, and Firefox are recommended for optimal performance.

Why are notifications not working?

Ensure browser notification permissions are enabled and not blocked.

Is Conectly mobile responsive?

Yes. The interface adapts smoothly to mobile phones, tablets, and desktops.

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